Crystal Monthly

My Wife has been using these for some years with no issues whatsoever ----- until the latest order :-
1. Difficult to tell with what side is which.
2. After a few hours wear eyes are irritated.
3. Have gone very delicate, out of a box of 6, 4 out of 4 used so far have put nicks in.
4. Changed solution to no effect.
Customer support has replaced a box of three and state that nothing has changed. looking at the latest reviews this cannot be the case.
Support here has been brilliant but these lenses HAVE CHANGED. We will not buy them again.
Come on Contactlenses.co.uk sort this out in your usual great manner.

By Mr damian regan from Midlands on 28.11.2019 19:08

I have been ordering these contacts religiously for the past 6 or 7 years, they were literally the greatest and I recommended them to all my fellow contact wearers. Ordered a fresh batch a few weeks ago for the second time this year, and was surprised to find the packaging changed. I thought no big deal, just the packaging, shouldn't affect the quality of the contacts, right? Unfortunately, very very wrong. These new contacts are horrible. First time I put them in, I couldn't get them to focus in my eye. I thought the strength was way off. I emailed them, all they told me was that I needed to get my prescription updated. Ive had zero problems with my vision until I opened this new pack, I have been using the same strength and the same contacts for a few years now. After a couple hours of exessive blinking and rubbing and getting used to them, they still didn't feel right. I have been wearing them for three weeks now, and every day is a struggle. They get incredibly dry throughout the day, they keep falling out of my eye, and they are just so bad it's laughable that they are labeled as the same Crystal Monthlys. I won't be buying them again, that's a given. I also now have to scour the internet to find a new brand of contacts because these just don't cut it anymore. Worst contacts I have ever used. When you switch back to the old way of making them, please let me know, I will be the first to purchase.

By Miss Katia Spravtseva from East United States on 25.11.2019 15:19

Been buying crystal monthlies for some years now, they were very good, excellent value for money, comfortable, etc.
A recent order and the box design changed, so have the lenses, they are flimsy, fold in on themselves, lack the ability to stay in shape, cannot wear for more than a couple of hours without discomfort after spending a long time trying to get them in, contact lenses.co.uk claim there have been no changes, THERE HAS, I was sent a replacement box in case of a bad batch, sorry to say that they are exactly the same, complete rubbish, such a shame really, I have tried other more expensive brands on here but they were not as comfortable as the OLD Crystal Monthlies, so will now have to try many other brands again to try and find a suitable alternative.

By Mr Gary Peters from Chester on 08.11.2019 16:34